Privacy Policy
At Authentic Food Trucks, your privacy and security are important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, communicate with us, or purchase our products and services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information in several ways when you interact with Authentic Food Trucks.
Personal Information
Information you voluntarily provide may include:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Business information
- Order details and purchase history
This information may be collected when you:
- Place an order
- Request a quote
- Contact customer support
- Subscribe to marketing communications
- Complete website forms
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity and browsing behavior
- Referral pages and visit duration
This information helps us improve website functionality, performance, and user experience.
Payment Information
For your security, Authentic Food Trucks does not store or directly process payment card details.
All payment transactions are securely processed through trusted third-party payment providers using encrypted payment technology.
2. How We Use Your Information
We may use the information collected for the following purposes:
- Process and manage orders
- Coordinate delivery and shipping
- Communicate regarding purchases, updates, and customer support
- Respond to inquiries and service requests
- Improve website functionality and customer experience
- Personalize content and product recommendations
- Send promotional emails or marketing materials (only if you opt in)
- Prevent fraudulent transactions and enhance security
3. Sharing & Disclosure of Information
Authentic Food Trucks does not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers necessary to operate our business, including:
Shipping & Freight Partners
To coordinate and complete product deliveries.
Payment Processing Providers
To securely process online payments and transactions.
Technical & Website Service Providers
To assist with website hosting, analytics, security, and maintenance.
All third parties are required to keep your information confidential and use it only for authorized business purposes.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar tracking technologies to:
- Improve website performance
- Remember user preferences
- Analyze visitor activity
- Enhance user experience
- Support marketing and advertising efforts
You may disable cookies through your browser settings, although some website features may not function properly as a result.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, misuse, or loss.
While we strive to use commercially acceptable security measures, no online transmission or electronic storage method can be guaranteed to be completely secure.
6. Your Privacy Rights
You have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise these rights, please contact us through Authentic Food Trucks.
7. Third-Party Links
Our website may contain links to third-party websites for informational or service purposes. We are not responsible for the privacy practices, content, or security of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
8. Children’s Privacy
Authentic Food Trucks is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will become effective immediately upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact the support team through Authentic Food Trucks.
We are committed to protecting your privacy and providing a secure and trustworthy experience for all customers.
