AUTHENTIC FOOD TRUCKS · SUPPORT CENTER

Got Questions?
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Everything you need to know about ordering, customizing, and receiving your food truck or trailer — straight from our team.

All Questions Ordering & Pricing Customization Shipping & Delivery Payment & Financing After-Sale Support

Ordering & Pricing

Browse our shop to choose a unit or kitchen equipment, then message us directly on WhatsApp at +1 (626) 255-0224. Our team will confirm your specs, walk you through layout and pricing, and guide you through checkout step by step.
Pricing depends on size, kitchen equipment, and customization level. Every unit on our shop page lists direct manufacturer pricing with no hidden markups. Send us your concept on WhatsApp and we'll prepare an accurate quote based on exactly what your business needs.
We build and supply brand-new food trucks, trailers, and commercial kitchen equipment, manufactured to international food safety standards. Every unit is built fresh for your order, so you're never buying someone else's leftovers.
Yes. Once production begins, our team shares progress photos and videos so you can follow your build from start to finish, with full visibility before it leaves our facility.

Customization

Absolutely. Every unit can be tailored to your menu and workflow, from counter placement and storage to fryers, grills, refrigeration, and exterior wraps. Tell us your concept and our team will design a layout built specifically around how you operate.
Most customized units are completed and ready to ship within approximately 4–14 days, depending on the complexity of the build and equipment requested. We'll give you a clear production timeline as soon as your specs are confirmed.
Yes. Our team will share a layout plan and design concept for approval before manufacturing begins, so you know exactly what you're getting before production starts.

Shipping & Delivery

Yes, we ship to all 50 states with door-to-door delivery. Our logistics team coordinates the entire process so your unit arrives safely and on schedule, wherever your business is located.
Production and customization typically take 4–14 days, after which your unit is shipped directly to your location. Exact delivery time depends on your destination, and we'll keep you updated with tracking at every stage.
We offer DDP (Delivered Duty Paid) options, meaning customs and taxes can be included upfront with no surprise fees at delivery. Ask our team for a DDP quote when you reach out.

Payment & Financing

We accept secure online payment through our checkout, as well as direct arrangements coordinated with our sales team for larger or custom orders. Message us on WhatsApp to discuss the best option for you.
Yes, a deposit secures your build slot and confirms specifications before manufacturing begins. The remaining balance is arranged according to the payment plan agreed upon with our team.

After-Sale Support

Yes, our food trucks, trailers, and kitchen equipment are built to international standards with strict quality control, and warranty coverage details are provided at the time of order. Reach out to our team for full warranty terms on your specific unit.
Our relationship doesn't end at delivery. For maintenance questions, replacement parts, or general support, simply message us on WhatsApp at +1 (626) 255-0224 and our team will assist you directly.
Yes. Browse our kitchen equipment collection for fryers, refrigeration units, prep tables, and more — all available to order separately from a full truck or trailer build.

No questions matched your search. Try a different keyword, or message us directly on WhatsApp — we're happy to help.

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Still Have a Question?

Our team replies fast on WhatsApp — ask about pricing, customization, or delivery to your state and get a real answer, not a bot.

Message Us on WhatsApp — +1 (626) 255-0224
Typical response time: under 1 hour during business hours
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